Mark A. Burnside

9973 Darrow Park Dr. Apt 120C

Twinsburg, OH   44087

Phone (773) 671-6275

 

SUMMARY

 

A professional technician with more than twenty five years (25) of technical experience installing and servicing phone, paging, voicemail, and hotel/motel cable TV head-end systems. To include video surveillance systems, structured voice, data and fiber optic cabling experience. Additionally, over five (5) years of basic electrical experience.

 

WORK HISTORY

 

           3/2010 – 8/2015

            OSP (Outside Plant) Supervisor – FLM (First Line Maintenance) Technician

            Alta Telecom/AFL Global Telecommunications

            Ohio – Kentucky – Indiana – Pennsylvania – Illinois – Michigan – New York

            Responsibilities: To monitor and maintain the integrity of a long haul low latency

            fiber optic cable between Chicago & New York used for the stock market.

            I was also responsible for fiber locating and monitoring all construction within the

            vicinity of the network to protect its integrity. In addition,   running fibers in-house

            to include the installation, test and turn up on fiber optic transport equipment.

                         

           6/2009 – 3/2010

            Field Technician – One Source Building Technologies (OSBT) Cleveland, OH

            Responsibilities: To install and maintain NMD’s (Network Management Devices).

           To include the installation terminating and testing Cat5 and Cat6 data cabling.

            In addition, testing and turning up data circuits.

 

3/2007 – 12/2008

Journeyman Cable Splicer – AT & T Chicago, IL

Capabilities: The ability to read OSP (Outside Plant) diagrams and splice outside plant multiple cable pairs according to engineering specifications. Has clear knowledge and understanding of safety practices and procedures.  Perform tasks and duties in aerial and burial as well as extreme weather conditions. To include performing I&R (Installation & Repair) duties.

 

8/2000 – 3/2007

Proprietor – Burnside Consultant – Chicago, IL

Responsibilities: To sale, install and service telephone systems for small businesses. I was also responsible for the sale and installation of video surveillance equipment. In addition, installed satellite and cable television systems for hotel and motel applications.

 

            8/1999 – 8/2000

            Journeyman Technician – CAL Communications, Buffalo Grove, IL

Responsibilities: To install, terminate and test CAT3 (voice cable) and CAT5 (DATA CABLE) for commercial network infrastructure.  Also responsible for moves, additions and changes according to customers request.  I was also responsible for installing and testing telephone equipment.

10/1998 – 8/1999

Journeyman Technician – Advance Telecommunications, Chicago, IL

Capabilities:To install, terminate and test CAT 3 (voice cable) and CAT 5 (DATA CABLE) for commercial network infrastructure.  Also responsible for moves, additions and changes according to customers request.  I was also responsible for installing and testing telephone equipment.

 

2/1996- 8/1998

Field Technician – Applied Business Communications, St. Paul, MN

Capabilities:To read floor plans and install, terminate and test CAT 3 (voice cable), CAT 5 (data cable) and fiber optics for commercial network infrastructures.

3/1995 – 12/1995

Bench Technician – Western Technical Service, Minneapolis, MN

Capabilities:  To read circuit diagrams and repair circuit boards.

 

7/1983 – 7/1994

Field Engineer - GTE/Fujitsu Business Communication Systems, Cleveland, OH/ Minneapolis, MN

Responsibilities: Installation & maintenance on PBX (Private Branch Exchange) systems witch included voicemail applications for large and small businesses. In addition, responsible for software upgrades on new released software. Also, to provide moves, additions and changes per customer request.

 

EDUCATION

United States Army Reserve – Military certification in Telecommunications 1980-1987

John Adams High School – Diploma 1980

 

Lucent Technologies Fiber Component Installation               Fujitsu PBX’s F196/F960/F9600

Hubbell Premise Wiring Installer                                            Tie 24/64 – Tie TCX 128 Key Systems

Ortronics Installer Technician Training Course                     NEC 2400 IMG PBX

Mohawk CDT Accredited Contractor Course                          Centigram Voicemail Systems

F9600 Installation & Maintenance                                          Bogen Paging Applications & Installations                      

Centigram Voice Mail Installation & Maintenance               AT&T ASCOPE Diagrams

ADVA Optical Networking Transport Equipment                AT&T Basic Installation & Repair

Ciena Optical Networking Transport Equipment                  AT&T Basic Splicing

Huawei Optical Networking Transport Equipment              AT&T Pole Climbing & Manhole Safety

 

References: Available upon request